Last updated: [Month, Day, Year]
At AirTek Solutions LLC (“AirTek Solutions,” “we,” “our,” “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://airtek.solutions, request our HVAC services, interact with us via SMS, email, or other platforms, and use any of our products or services.
By using our website or services, you consent to the practices described in this Privacy Policy.
We may collect the following categories of personal information:
Identifiers: Name, address, phone number, email, and account login credentials.
Service Information: HVAC service history, property address, appointment details.
Payment Information: Billing address, payment method (processed securely via third-party providers).
Technical Information: IP address, browser type, device identifiers, geolocation, pages visited (via cookies and analytics tools).
Communications: SMS/text message opt-ins, consent records, and correspondence with our team.
Marketing Preferences: Subscription choices for newsletters, promotions, or financing offers.
We use your personal data to:
Provide, schedule, and complete HVAC installations, repairs, and maintenance.
Process transactions, invoices, and financing applications.
Send service reminders, updates, and safety notifications.
Communicate promotions and offers (with your consent).
Improve our website, services, and customer experience.
Comply with legal obligations and protect against fraud or misuse.
We do not sell or rent your personal information to third parties. We may share data only with:
Service Providers: Payment processors, hosting providers, marketing and communication platforms.
Legal Authorities: When required by law, regulation, subpoena, or legal process.
Business Transfers: In case of merger, acquisition, or sale of assets.
By providing your phone number, you consent to receive SMS/MMS messages from us regarding appointments, promotions, and service updates.
Message and data rates may apply.
Frequency of messages may vary.
You may opt out at any time by replying STOP or contacting us directly.
We comply with TCPA, CTIA, and FCC regulations regarding SMS communications.
We implement industry-standard measures to protect your information, including encryption, restricted access, and secure servers. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.
We retain personal information only as long as necessary to:
Fulfill service agreements.
Meet legal, tax, or accounting requirements.
Resolve disputes and enforce agreements.
Depending on your state of residence (including Virginia and, if applicable, California CCPA rights), you may:
Request access to the personal data we hold about you.
Request corrections or deletion of your data.
Opt out of marketing communications.
Withdraw consent to SMS/email promotions.
To exercise your rights, contact us at: airtek90@gmail.com or +1 (757) 621-8310.
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If such data is inadvertently collected, we will delete it promptly.
Our website uses cookies, pixels, and similar tools to improve user experience and analyze performance. You can disable cookies in your browser, but some features of the site may not function properly.
AirTek Solutions is not responsible for damages or losses resulting from unauthorized access, technical failures, or user negligence in protecting their credentials. By using our services, you agree to hold us harmless against claims arising from third-party misuse or non-compliance beyond our control.
We may update this Privacy Policy at any time. Revisions will be posted on our website with a new “Last Updated” date. Continued use of our services constitutes acceptance of any changes.
For questions, requests, or concerns regarding this Privacy Policy, contact us at:
AirTek Solutions LLC
Norfolk, Virginia, USA
Email: airtek90@gmail.com
Phone: +1 (757) 621-8310
Website: https://airtek.solutions
